INCORRECT ADDRESS
The shipping address cannot be changed after your order is placed.
If a package is returned to us due to an incorrect address, the address is incomplete, it is marked "unclaimed" or “return to sender,” or it has been deemed undeliverable for any reason by the final mile carrier, we will notify you by email. Once the package is delivered back to us, our returns team will process it and refund the subtotal of your order.
A refund will not be issued until the parcel has arrived back at our facility.
Note: Once we have processed a refund, it can take your bank anywhere from several business days to process the refund on their end and issue it back to your account.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your package, we are not responsible if that package gets lost, stolen, or damaged.
If any order that was placed during any sale is returned to us due to an incomplete or unknown address OR packages that are refused/return to sender, the sale used CANNOT be applied to a future order.